Desktop Management

We manage all computers within your organization, including laptops and other computing devices.
ANTIVIRUS & SPYWARE PROTECTION

Protection and prevention are key, and you can never be too safe when it comes to your IT. With our enterprise-class end point security suite, have peace of mind knowing you are protected from malicious software that can degrade performance, compromise security & destroy your data.

PREVENTIVE MAINTENANCE

More action. Less reaction. That’s the goal. And to achieve this, we take a complete proactive management approach. This means keeping your desktops running at optimal performance with a maintenance schedule that includes deletion of temporary files, disk defragmentation and removal of temporary internet files.

PATCH MANAGEMENT

The Consuro team will install critical operating system and software updates to keep your system secure and current with the latest features. No more headaches with trying to figure out what to update, when to update it or getting left stranded with an old version. We’ll keep track of everything and provide recommendations along the way.

HELP DESK WITH EXTENDED HOURS

Anyone in your organization can directly call anytime, as many times as they want, and talk to one of our advanced Microsoft and Dell certified techs. We have the latest in remote support technology that allows us to quickly resolve most problems over the phone. And we know IT problems aren’t 9 to 5; that’s why our help desk is open from 7am to 9pm, Monday through Friday.

ASSET MANAGEMENT

We perform an in-depth study of your organization’s IT infrastructure. We know the details of your hardware warranties and the terms of your software licensing agreements. We work directly through our partnerships and distributors to ensure you are enrolled in the vendor programs that make the most sense for your organization.

REPORTING

When you team up with Consuro for your IT support, you never have to feel like you are in the dark. We provide constant communication and reporting on your entire infrastructure, including devices, software, bandwidth and everything in between so you can work with our team to make strategic decisions to improve your business and IT operations.

24/7 MONITORING

We monitor the performance of your desktops and respond to alerts to address potential problems before they turn into system failures. Our monitoring agent keeps an eye on your system performance, disk space utilization, available memory and system errors.

ONSITE HARDWARE SUPPORT

Occasionally hardware will fail, and when it does, you will have someone onsite to take care of it. We’ll dispatch a tech to your location to make the repairs, coordinate warranty service or handle replacements to get you back up as quickly as possible.

VENDOR MANAGEMENT

We take the complexity out of managing multiple IT vendors. If you are having an issue with a vendor, from software applications or ISPs, we work directly with them to fix the problem, which allows you to focus on your job.

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FREE Network Assessment

FREE Network Assessment

Our team of certified engineers will come onsite to fully evaluate your IT environment.

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